Returns & exchanges
What happens when something arrives wrong, damaged or in the wrong size.
Policy pending founder decision. This text is a placeholder for review and is not a promise.
Damaged or misprinted items
The intended rule is a replacement or refund for items that arrive damaged or misprinted, with a photo and an order reference. The window and the process are not yet decided.
Pending decision: M6 · returns, exchanges and damaged items
Sizing and change of mind
Print-on-demand items are made to order, so many stores do not accept sizing returns. Whether UAPverse will, and who pays return postage, is not decided. Please use the size guide on each product.
Pending decision: M6 · returns, exchanges and damaged items
Refunds
Refunds are issued by Fourthwall, the merchant of record, to the original payment method. Timing depends on Fourthwall and your bank.
Pending decision: M6 · returns, exchanges and damaged items